The hiring results we measured when we deployed agentic AI

One of my first jobs when I started at Workday was to see if we could not only implement for ourselves the AI suite that we were selling to customers, but also measure the results. We could. In the first nine months of embedding AI into our end-to-end hiring process at Workday, my team got back 24,000 hours — time spent on manual resume screening and interview scheduling — and we increased recruiter capacity by roughly 40%.

I talk to a lot of HR and talent leaders, and when I share that figure, I get three reactions, pretty much in this order — shock at the size, then,

You're the first people we've talked to who've actually seen ROI from AI,

and, almost cautiously,

Wait, you didn't reduce headcount?

We didn't. But we did make changes. And what it took to make that work, evolve the team, and protect a...

Copyright of this story solely belongs to diginomica.com. To see the full text click HERE