The hidden productivity cost of fragmented information systems
By Sriram Subramanya, Founder, Managing Director & CEO, Integra Software Services
Every enterprise I know today runs on more software than it did five years ago. CRMs, HRMS platforms, content management systems, collaboration tools, project trackers, compliance dashboards, and a growing shelf of custom-built internal applications. Each of them was bought or built to solve a real problem, and each of them usually does what it was chosen to do. Yet, most C-suite leaders would say that the team feels less productive today. The paradox is that every new system has solved an individual problem while collectively making work more complex.
The reason is rarely that any single system is failing. Rather, it is how poorly these systems have been integrated. Information resides across several databases, analysis is carried out using different tools, and employees are left to deal with varying assumptions and biases while making decisions.
The cost you...
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