The hidden cost of complacency and Jay Roland’s mission against corporate America’s technical debt crisis

Corporate America is hemorrhaging money through inefficient IT business processes, and Jay Roland, founder of Varex Solutions, believes that the industry is complacent about it. Technical debt, which is the accumulated cost of deferred IT fixes, misconfigurations, and other operational inefficiencies, is projected to cost US enterprises$2.41 trillion a year, costing $1.52 trillion to fix. With numbers this staggering, Roland argues that awareness, however, remains precariously low.

“The numbers projected only tell part of the story,” he says. “The struggles companies are going through are far greater than any figure on a slide. I’ve walked into organizations spending $251 million a year on IT and found $51 million of it being wasted, year over year, on problems they didn’t even know existed.”

Jay Roland

To address the bottlenecks he witnessed, Roland launched Varex Solutions. The company functions within a specific pressure point, in...

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