The Great Crew Change - Connected World

For years, manufacturers have invested in technology to improve efficiency, increase visibility, and drive operational excellence. Yet one of the biggest challenges facing industry today isn’t a technology challenge at all. It’s a knowledge challenge.

As experienced workers retire and new generations enter the workforce, manufacturers are confronting the great crew change, as Andreas Eschbach, founder and CEO of Eschbach calls it. Decades of operational expertise, tribal knowledge, and hard-earned lessons are at risk of walking out the door every day.

I recently had the opportunity to discuss this challenge with Eschbach. Our conversation centered on an important shift happening across manufacturing: the move away from isolated point solutions toward intelligent platforms that connect people, processes, and institutional knowledge.

This is particularly important in process industries, where operations often depend on information being transferred accurately from one shift, one team, and one generation to the next. As Eschbach explained, the...

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