The gap between AI potential and AI reality Is a leadership problem

For years, the central question around AI was whether it really works the way much of the market’s hype says it does.

That debate is settled, and we’ve seen what AI can do. The more important question now – and one most organizations still aren’t asking – is whether we’re working alongside it the right way.

That shift in framing matters. Budgets have been allocated, tools deployed, and pilot programs have graduated into full-scale production.

And yet, something is still missing.

IBM’s Institute for Business Value found that only 25% of AI initiatives have delivered their expected ROI, and just 16% have successfully scaled across the business despite years of investment and genuine enthusiasm for what the technology can do.

The problem isn’t AI itself; the bottleneck stems from what organizations have or have not built around it.

That’s a leadership problem, and fixing it will require more than buying...

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