The future of business is autonomous - why Relationship Design will decide who wins
The era of agentic AI is upon us, heralding the arrival of AI agents acting on behalf of companies and companies. There was very little advance notice of the arrival of this era. Even the tech companies were, and still are, scrambling to position themselves and their products to exploit the current, emerging and future capabilities of AI.
Yet amid all the excitement and hype of what AI agents can do for companies, there is little talk of what it might do to their operations and the nature of work. This may be agentic AI’s most significant impact, however, a seismic shift in how companies operate including what companies actually are or might become.
So what are companies driven by AI agents becoming? They’re becoming autonomous businesses, ones in which digital labor includes both AI agents and physical AI operating alongside human labor as full participants in getting work done.
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