The duality nobody priced in: Changing landscape of enterprise tech architecture and Agentic AI era
By Hasit Trivedi, Chief Digital & AI Officer, Firstsource
Enterprise technology is heading into its biggest overhaul in thirty years, and AI is handing us both higher velocity and higher complexity at the same time
Every enterprise architecture conversation right now eventually arrives at the same question: do we bolt AI onto what we have, or do we rebuild around it?
It is the wrong question, asked too early. Before an enterprise can answer it, it must understand what it actually built over the last three decades, why that architecture worked, and precisely which of its assumptions Gen AI breaks. Because the shift underway is not a technology refresh. It is the dismantling of a design philosophy that has governed enterprise software since the mid-1990s.
The next decade will bring a duality that most operating models are not built to hold – software will be produced faster than ever, while...
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