The cloud accountability deficit: Who owns the business outcome?
By Sachin Salian, SVP & Global Business Head – Cloud and Data Services, Writer Information
A cloud provider can meet its contractual obligations while the enterprise continues paying for resources it does not need. Servers remain available, incidents are resolved and service reports look reassuring. Yet an idle environment survives another billing cycle because the provider cannot retire it, the application team has other priorities, and finance cannot identify who must decide.
That is the cloud accountability deficit: a gap between responsibility for keeping technology running and authority to make it serve the business efficiently. Indian enterprises should treat closing that gap as a condition of cloud maturity.
Flexera’s 2026 State of the Cloud Report 1estimates respondents wasted cloud spend at 29%, reversing a five-year downward trend. The same report finds that 63% of organisations have established FinOps teams. These are global findings, rather than a measure of waste under...
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