The Best AI Work Is Boring Work: What Teams Actually Want to Automate
In the early days of AI hype, the general belief was that AI was coming for the creative jobs first. After all, it was so good at generating text and images. But three years in, teams are starting to see the limitations of AI tools in these areas. More importantly, they are starting to discern what they actually want AI to take over, and what they want to continue doing themselves.
The professional services platform Productive conducted research on how teams perceive AI agents and how they are using AI right now, surveying 256 professionals across various roles. The results revealed what tasks they would be most willing to delegate to AI — and it’s not the creative part of their work, but the everyday operative grind.
Why Teams Start by Handing Low-Stakes Operational Work to AI
The pattern is consistent. Teams are most willing to hand AI repetitive operational...
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