The autonomous enterprise grows up: SAP’s AI playbook moves from pilots to proof
A year ago, a CIO meeting about AI often turned into a demo day. Teams showed off the pilots they had built, each one clever, each one a little proud of itself. Varun Thamba remembers those meetings well.
“Until last year when I used to meet CIOs, people were extremely excited to show off the pilots they are doing. Oh, see this, I built this, it works so beautifully. And obviously those are disconnected to the core system.”
Thamba took over SAP’s global AI go-to-market in January, after running AI for Asia-Pacific. He now does the job from Singapore on a schedule that follows the sun westward: “my day starts after lunch and ends at midnight.” From that vantage point, he says, the conversation with customers has changed completely. “The question has now shifted from how cool is your AI story to what value is your AI story bringing in...
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