The approved-app blind spot: When sanctioned AI becomes shadow AI
As AI capabilities become embedded across enterprise applications, security teams can no longer determine risk simply by knowing which applications are approved. The real question is how those applications are being used, by whom, with what data and with which connected AI capabilities.
At 9:03, an employee opens an approved AI assistant using a corporate account and asks it to summarise launch notes.
At 9:27, a feature the employee needs is unavailable in the enterprise version. They switch to a personal account and continue working.
At 10:11, the CRM introduces an AI sidebar following a routine SaaS update. It can summarise customer records, draft follow-ups and connect with the calendar.
At 11:06, a browser extension offers to move meeting notes between applications. One click later, another AI service has entered the workflow.
Nothing about the morning necessarily looks like a conventional security incident. There is no obviously malicious application, suspicious...
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