The AI Productivity Dividend: Who Benefits When Companies Can Grow Without Hiring?
AI is creating a productivity dividend that could reshape work, hiring and growth. The real leadership challenge is deciding who benefits from it and how responsibly companies use it.
I keep coming back to the same question: What happens when technology makes us dramatically more productive, but we don't rethink what we do with the capacity it creates?
The debate around artificial intelligence has largely focused on whether AI will take our jobs. That's an important question, but I think we're asking it too narrowly.
The more important question for business leaders is this: When AI creates a productivity dividend, who gets it?
Does it go to shareholders through higher margins? To customers through lower prices? Back into the business through new products and markets? Or to employees through higher compensation, better jobs or fewer working hours?
Or does it simply show up as fewer people on the payroll?
That...
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