The $600 billion wake-up call: New Splunk research reveals downtime is a systemic business crisis
Cisco recently announced the release of Splunk’s latest research, The Hidden Costs of Downtime, revealing the aggregate cost of unplanned downtime for Global 2000 companies has surged to $600 billion annually – a 50% increase in just two years.
In partnership with Oxford Economics, the Splunk study shows that the financial toll of an outage is immediate, severe, and potentially long-lasting. Downtime has become a systemic business crisis that threatens revenue, brand equity and shareholder value, costing an organisation $95 million in lost revenue annually. This is nearly twice the level seen in 2024.
“Downtime is inevitable; prolonged disruption is not,” said Kamal Hathi, SVP and GM, Splunk, a Cisco company. “The most resilient organisations are not the ones with the most tools or the biggest vision for AI. They are the ones that align technology with business outcomes, empower people with context, and design systems that bend, but do...
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