TCS study finds only 10% of enterprises allow AI agents to act without human approval
According to a new study by Tata Consultancy Services (TCS), only 10% of enterprises surveyed allow AI agents to make decisions without human approval across multiple functions or business areas, while 9% report that their agents can securely coordinate workflows across enterprise applications.
It found that 84% ranked productivity improvement as the leading benefit of AI investments, highlighting a gap between the value organisations report from AI-assisted work and their readiness to give AI systems greater autonomy.
Security and governance shape enterprise AI deployment
Security, risk and governance were identified as the leading factors influencing where and how enterprises develop and deploy AI, ahead of cost, speed and ease of deployment.
The findings come as organisations consider giving AI agents greater access to enterprise applications, workflows and decision-making processes. TCS said the next phase of adoption will depend on controls that determine where human oversight is required and where AI...
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