TCS Enterprise AI Study: 84% Cite Productivity as AI’s Top Benefit

Eighty-four percent of executives surveyed rank productivity improvement as the leading source of value realized from AI investments, yet only 10% of global enterprises allow AI agents to execute decisions without human approval across multiple functions or business areas, according to a new global study from Tata Consultancy Services, a global leader in IT services, consulting, and business solutions. The study also finds that just 9% of executives report AI agents capable of securely orchestrating workflows across enterprise applications. The findings highlight the gap between the value that enterprises are already deriving from AI-assisted work and their readiness to give AI agents greater autonomy and authority to act.

The study, TCS Enterprise AI Study: Intelligence that is Real,highlights security as a defining factor in the next phase of enterprise AI. Security, risk, and governance considerations rank as the leading factor shaping how and where AI systems are developed...

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