Tax chief pushes 'AI-first IRS' to get more out of agency's workforce

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IRS Chief Executive Officer Frank Bisignano told employees in an all-staff meeting Wednesday that an “AI-first IRS” will make its workforce more productive, after the agency cut more than a quarter of its headcount last year. Anna Moneymaker/Getty Images

ByJory Heckman,
Senior Reporter

October 2, 2026 10:54 AM ET

The IRS made more than 4,000 hires this year, but its headcount remains mostly unchanged after cutting more than a quarter of its workforce last year.

The IRS is looking to move more aggressively to adopt artificial intelligence tools, with the goal of being more responsive to taxpayers seeking help – while also ensuring individuals and businesses pay what they owe the tax agency.

IRS Chief Executive Officer Frank Bisignano told employees in an all-staff meeting Wednesday that an “AI-first IRS” will make its workforce more productive, after the agency cut more than a quarter of its headcount...

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