Taking care of business: The CISO's role in a cyber crisis | TechTarget
Published: 20 May 2026
The role of the chief information security officer is pivotal -- and constantly evolving. Today's CISOs are responsible for all aspects of cybersecurity planning, prevention and management, and must also be attuned to the needs of the business.
Increasingly, the job includes being a leader who helps their organization through a cyber crisis.
Cyber incident vs. cyber crisis
Enterprise cybersecurity teams might investigate hundreds or thousands of events in a typical day. Many events are harmless and don't require human intervention. Sometimes, however, an event becomes an incident. An incident is any event that compromises systems or data, violates policies or otherwise poses risks to the organization.
Many incidents are addressed by security teams or systems with minimal disruption or damage to the business. For example, if an employee clicks a phishing link that installs malware and the organization's antimalware detects and...
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