TECH NEWS
By Debiprasad Sarangi, CEO, iServeU For most of a decade, UPI has been the most successful product Indian banks make no money from. Banks opened the accounts, kept the systems running, handled the disputes and absorbed the fraud losses, while every payment stayed free to the customer and the merchant.
TECH NEWS
A chief information security officer at one of the world’s largest banks recently told an industry summit something remarkable: for the first time in his career, a technology had arrived ahead of the controls. A new report suggests he was not exaggerating. Arkose Labs’ State of Agentic AI Trust
TECH NEWS
By Gourav Ray, RVP, Slack and Service, Salesforce India For decades, service organisations have invested in dashboards that track case volumes, response times, customer satisfaction, backlogs, and service levels. But visibility is not the same as responsiveness. A dashboard tells you what has happened or what is happening. It still
TECH NEWS
Every school day, nearly 500 metric tonnes of raw materials move through the kitchens of The Akshaya Patra Foundation. Out of them come cooked, nutritious meals for more than 2.35 million children across over 25,000 schools, delivered within tight windows so that a hot lunch reaches a child’
TECH NEWS
Here is a number that should make every technology leader pause: 90% of organisations worldwide experienced an agentic AI security incident in the past year. That finding comes from ServiceNow’s new research, Deployed but ungoverned: the state of agentic security, which surveyed more than 3,700 senior security leaders
TECH NEWS
The problem with enterprise AI agents is no longer just what they cost. It’s that nobody can predict the invoice. That is the central finding of the Splunk State of Observability 2026, released today by Cisco. The sixth edition of the report surveyed 2,050 ITOps and engineering respondents
TECH NEWS
Two years into the enterprise AI boom, the boardroom question has shifted from “Are we doing AI?” to “What are we getting for it?” New research from Gartner suggests the honest answer, for most organisations, is: not enough. Only 13% of CIOs report that their enterprise has realised significant or
TECH NEWS
Making Sense has been named a Select partner in the Services Track of Anthropic’s Claude Partner Network. The recognition rests on two projects: a Claude-powered assistant now running in thousands of customer accounts at a marketing platform, and a development workflow that cut a trading platform’s release cycles
TECH NEWS
By Harshil Gala, President, CBSE & EdTech, Navneet Education Limited. AI has made it easier than ever for students to access answers, but access to information does not always translate into understanding. A student can ask AI to explain a concept, solve a problem, write an essay or generate an
TECH NEWS
By Tarun Wig, Co-founder and CEO, Innefu Labs Limited. For the past few years, most of the conversation around artificial intelligence has come down to one question: whose model is bigger, faster, and smarter? Every few months there’s a new benchmark, a new billion-dollar training run, a new claim
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By Mohd Kaif Idrisi, Internal Audit Associate, Eventus Security The real test of DPDP compliance won’t be whether an organisation has a privacy policy on paper. It will be a test of whether its people, processes and security controls work when personal data is accessed, shared, altered, lost or
TECH NEWS
By Akshay Gupta, Associate Director – GenAI, Navi A GenAI demo usually ends the moment the system produces an answer. In reality, that is when the real work begins. Someone still has to verify it, fix errors, decide what to do next, and take action. This gap is critical when selecting
