AI & ML

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TECH NEWS

Freshworks unveils AI Agent Studio in Freshservice to unlock service transformation that drives compounding business growth

At its annual Refresh conference, Freshworks unveiled its vision for Service Transformation, Made Real, alongside an expansion of its agentic capabilities to help organisations scale and govern service confidently across every service domain. This announcement positions Freshworks to deliver what legacy providers cannot: one agile platform connecting service, assets, and