TECH NEWS
Time to get real about outcome-based pricing - can Genpact change the AI risk-reward equation for customers?
As I type, the enterprise software market is grappling with the most potent pricing/value confrontation it has faced. The instigator, of course, is agentic AI - a technology that brings eye-opening use cases, but not at what you'd call bargain-basement pricing. User seat licensing looks inadequate for