TECH NEWS
ProHance has appointed Ankur Agarwal as Vice President and General Manager, ProHanceCX Sales, as the company looks to expand its workforce management (WFM) business across enterprise customer experience (CX) and workforce engagement accounts. Agarwal will lead the growth of ProHanceCX, the company's WFM product line, and work with
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Gupshup has launched a self-serve Voice AI Platform that lets businesses build, test and deploy AI voice agents for customer support, sales and operational calls. The launch extends Gupshup's conversational engagement offering beyond messaging channels such as WhatsApp, RCS and SMS. Businesses can use the platform to manage
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Enterprise AI is entering a phase where the discussion is no longer simply how much compute a company can access. As AI moves from experiments into production, organizations are having to think about where their data sits, who controls workloads, how models are governed, and whether AI-driven decisions can be
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Uber is cutting jobs in India even as it continues to build technology capacity in the country. That contrast is the more important story behind the company's latest workforce restructuring. The company is cutting around 200-250 roles in India as part of a global restructuring that will reduce
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Featured Podcasts Big Technology Podcast: Cloudflare CEO: We're Ready To Block Millions of Websites From AI — With Matthew Prince The Big Technology Podcast takes you behind the scenes in the tech world featuring interviews with plugged-in insiders and outside agitators. Subscribe to Big Technology Podcast. Channels with Peter
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Fusion startup Realta Fusion this week announced a deal with Madison Gas and Electric that will place one of the first grid-connected fusion power plants in the country in Wisconsin. The partnership comes as utilities around the world have been jockeying to court fusion startups, a courtship that says as
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If you know your way around an electronics lab, there are plenty of ways to make an old treadmill feel modern. However, nearly all of them involve attaching sensors, installing magnets, or opening up the machine to tap into its electronics. That wasn't an option for Raul Muñoz.
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The rumors were true, all of them (and then some): OpenAI today is releasing GPT-6 Astra, a new frontier model that the company says likely marks the onset of artificial generalized intelligence (AGI), its long sought goal of "highly autonomous systems that outperform humans at most economically valuable work.
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Featured Podcasts Big Technology Podcast: Cloudflare CEO: We're Ready To Block Millions of Websites From AI — With Matthew Prince The Big Technology Podcast takes you behind the scenes in the tech world featuring interviews with plugged-in insiders and outside agitators. Subscribe to Big Technology Podcast. Channels with Peter
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For anyone who has come to rely on AI chatbots, especially for work, the morning of Sept. 3 was rough. According to online reports, including from staffers at the companies that make them, outages shut down some of the most popular AI services: OpenAI’s ChatGPT, Anthropic’s Claude AI,
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Compare the best UCaaS providers for 2026, including pricing, features, use cases, and how to choose the right unified communications platform. Sep 3, 2026 We may earn from vendors via affiliate links or sponsorships. This might affect product placement on our site, but not the content of our reviews. See
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Atlassian’s new usage model will make Rovo credits and Automation steps part of enterprise IT budgeting beginning Dec. 3. Image: Screenshot from Atlassian Atlassian’s Dec. 3 Rovo and Automation metering changes introduce new usage-based costs, limits, and workflow risks for enterprise IT teams. Sep 3, 2026 We may
