TECH NEWS
Jason Andrews has told the Cisco story before. 75 tools collapsed onto a single cloud platform, software spend cut by 54%, an additional $5.3 million in annual savings from giving 10,000 users back 15 minutes a week. Andrews is VP of Engineering Operations at Cisco, where he runs
TECH NEWS
By Samit Banerjee, Division President, Amdocs Customer Business Services The telecommunications industry is entering a new phase of customer engagement. The era of reactive support gives way to predictive intelligence, where Generative AI (GenAI)-powered agents do more than respond to service requests. They anticipate customer needs, analyze usage patterns,
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OpenAI’s latest update to ChatGPT is a new optional feature called Trusted Contact. The feature allows adult users to nominate someone they trust, such as a friend, family member, or carer, who may be notified if ChatGPT detects signs of serious self-harm risk during conversations. This is a safety
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Samsung is trying to change how Indian enterprises look at artificial intelligence adoption. Instead of selling AI as just another software layer or device upgrade, the company is now focusing on showing businesses how connected systems can work together in real environments. This week, with the opening of Samsung’s
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IAN Group's venture capital arm IAN Alpha Fund leads a $6 million funding round in semiconductor startup BigEndian Semiconductors, alongside Vertex Ventures SEA, IvyCap Ventures, and angel investors. The Bengaluru-based startup, founded in 2024, develops System-on-Chips (SoCs) for artificial intelligence (AI) vision applications used in surveillance, industrial automation,
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The next phase of mortgage lending is being shaped not merely by branch expansion or cheaper capital, but by AI-led underwriting, predictive analytics, automation, and digitally orchestrated customer journeys. Mortgage companies are steadily evolving into technology-led financial platforms where data intelligence is becoming as critical as lending itself. At the
TECH NEWS
Tech marketers are having a field day with the “Systems Of ___” nomenclature. Just today a vendor opined that we were moving from “Systems of planning to systems of decisions”. There are even vendors pitching “Systems of Organization” and “Systems of Action”. I suspect a Systems of Organization is something that
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A vulnerability in the Claude extension for Chrome could allow attackers to take over the AI agent and abuse it for information theft, cybersecurity firm LayerX reports. The flaw, dubbed ClaudeBleed, is a combination of lax permissions, where any Chrome extension can run commands in Claude in Chrome, and poorly
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Catch enough ERP and other application software briefings and you’ll get earfuls on the ‘Systems of Record’concept (SOR). That term is a fancy polysyllabic way of describing transactions and transaction processing systems. ERP (and predecessor) systems have been storing, processing and reporting on accounting, asset, HR, time and
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Europe's database management industry has undergone significant transformation, spurred by the rapid adoption of data-driven business models, the expansion of cloud computing, and the imperative to meet strict regulatory requirements. CIO Review Europe | Wednesday, April 29, 2026 FREMONT, CA: The European Union's focus on data sovereignty
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CIOs drive digital transformation by integrating emerging technologies, enhancing efficiency, strengthening cybersecurity, fostering innovation, improving customer experiences and ensuring businesses remain agile, competitive and future-ready in a rapidly evolving landscape. CIO Review Europe | Thursday, April 30, 2026 FREMONT, CA: CIOs are at the forefront of the next wave of technology
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Sponsor Posts Niantic Spatial: World models need real-world data — Scaniverse is the gateway to spatial services — self-serve and built for AI and robotics. Large-area 3D reconstruction from 360° cameras and precise localization, anywhere machines operate. The link between workplace clarity and employee well-being — Workplace well-being isn't only influenced
