T-Mobile is booting customers from its oldest plans
Allison Johnson is a senior reviewer with over a decade of experience writing about consumer tech. She has a special interest in mobile photography and telecom. Previously, she worked at DPReview.
Earlier today, T-Mobile started notifying customers that it will be retiring many legacy plans and moving subscribers onto one of its current rate plans. This move includes plans that date back to the 3G era, and it’s going about as well as you’d expect.
Affected customers began sharing screenshots of the text on reddit and Threads this morning, and T-Mobile’s chief marketing officer Allan Samson confirmed the news to The Verge:
We’re retiring our oldest plans, some of which were built nearly 15 years ago – in the 3G and 4G eras, and well before our 5G network was fully deployed. Customers will transition to modern plans that provide access to America’s best wireless technology, enhanced features and...
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