Support newbie figured out how to avoid all-nighters, and his colleagues hated him for it
Sleep doesn't pay
ON CALL Welcome to another installment of On Call, The Register's Friday column in which we share readers' tales of tech support jobs that go south, pear-shaped, or just badly.
This week, meet a reader we'll Regomize as "Lionel" who told us that in the 1990s he worked for an outfit that operated what he described as "big IBM computer centers running overnight COBOL batch processing jobs."
When Lionel started this job, he was hired as an analyst and assigned to a new team.
"My main job was the development of new or improved processes to support business change," he told On Call. "However, the job included an overnight support roster, mainly to oversee the batch processes and correct any errors – particularly in input data sent from various sources."
Lionel's first week on the job was also his first week on the support roster and it...
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