Succession, reprogrammed – Could AI change who leads India’s family businesses next?
By Dr. Manisha Gudka, Founder of Sapientia Family Office Solutions
A 29-year-old joins the family business and builds an AI system that pulls together sales, inventory, credit, suppliers and customer behaviour, and this system answers in seconds what once took days or weeks. The founder is impressed. The managers are relieved. And the family wonders: is this person now ready to lead?
The honest answer is not yet. But it is a more interesting “not yet” than it used to be, because AI has changed how succession progresses.
Learning a family business once meant extracting knowledge held in the heads of the senior generation and a few loyalists, who released it gradually or sometimes selectively. Successors were expected to learn operations and strategy through discovery by doing. It was slow, demanding and sometimes political.
Today a potential successor uses technology to put the business on a fast track. To build...
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