Study finds $18 trillion in enterprise value at risk as AI readiness challenges mount: Genpact Research
A new study by Genpact and HFS Research estimates that Global 2000 companies could unlock nearly $18 trillion in value by addressing longstanding operational challenges that continue to limit the effectiveness of artificial intelligence initiatives.
The research, based on a survey of more than 2,000 enterprise leaders across 16 industries and 14 business functions, argues that many organisations are focusing on AI deployment while overlooking structural issues that affect how work is performed, data is managed, technology is maintained and talent is developed.
The report refers to these challenges collectively as “enterprise debt” and identifies four categories that organisations must address to improve business performance and maximize returns from AI investments: data debt, process debt, technology debt and talent debt.
According to the findings, enterprises that actively tackle these issues could achieve up to 8% faster annual revenue growth and 16% annual cost savings. However, 85% of executives surveyed said...
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