Stop choosing the wrong Agentic AI use cases
Psychologist Abraham Maslow once warned: “It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” Agentic AI is becoming the enterprise version of that hammer.
Once people understand what agentic AI can do, the list of possible use cases grows quickly.
VP of AI transformation at Atos.
While that enthusiasm should be applauded, it can lead to strategies that are back to front “If AI is the answer, what’s the question?” By the time it comes to looking at results and whether the investment in AI has been fruitful, it’s hard to identify what’s been achieved and why achieving it was important in the first place.
Start with the value, not the agent
In the rush that followed ChatGPT, many organizations deployed AI toolsto their workforces at large with no defined value or end goal. People started working...
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