Stop Calling AI Errors "Hallucinations." They Are Product Failures
Hallucination’ makes an industrial information failure sound like a charming psychological quirk. If a paid professional invented facts this confidently, we would fire them quickly.
My first gripe is this. This is the dictionary definition of a hallucination:
A hallucination is a false sensory experience—such as seeing, hearing, smelling, tasting, or feeling something—that feels entirely real but has no external physical source.
The most common causes listed are mental health conditions, substances, medical illnesses, or neurological conditions. I know this might get some pushback, but it’s hard to debate, and it’s obviously clear.
AI does not hallucinate in the human sense. It does not see, hear, or experience anything. When an AI product presents invented, unsupported, or outdated information as fact, that is a product failure. Dress it up all you like, but it’s just putting lipstick on a pig. Calling it a ‘hallucination’ anthropomorphises the machine, softens accountability, and...
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