State of AI infrastructure report overview

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For years, enterprise AI has been synonymous with conversational AI — the customer service bots and digital assistants we interact with every day. But today, the market has shifted. We’ve officially moved from moving from AI that answers through simple chats, to AI that takes action, automated workflows, and executes complex tasks on its own. While this unlocks entirely new use cases, there’s a catch: it places significant stress on the underlying infrastructure we’ve relied on in the past.

We recently surveyed more than 1,400 senior IT leaders for our State of AI Infrastructure report, and a resounding pattern emerged: the gap between AI ambition and infrastructure reality is widening. In fact, 83% of organizations say they require infrastructure upgrades to support production-grade agentic AI.

Why? Because yesterday’s infrastructure simply wasn't built for agents that act autonomously.

In this blog, we lay out the core insights from our research...

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