State department releases playbook for generative AI

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ByChristian Robles,
Technology Reporter, Nextgov/FCW

July 24, 2026 05:08 PM ET

The playbook cites the development and deployment of StateChat, an enterprise chatbot, as a case study for other federal agencies eyeing the technology.

The State Department quietly released a generative artificial intelligence playbook this month, offering agencies a repeatable, but adaptable, framework for leveraging the technology in their operations.

The playbook includes a high-level generative AI execution checklist encouraging agencies to first develop a foundational data and AI governance strategy before launching small AI pilots and scaling the ones that show value. After developing a governance strategy, agencies should create a dedicated innovation hub and implementation model that helps officials develop technology and policy as they learn through experimentation, the playbook reads.

It adds that agencies should create a shared enterprise AI platform that can house multiple products, not just...

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