Some New Samsung Device Owners Are Running Into RCS Messaging Issues

Google is investigating an issue that some Android devices are encountering when trying to use RCS messaging. According to Reddit threads and Android-focused websites, some people switching to new devices, most commonly smartphones from Samsung, or who are switching carriers, are encountering error code 3100, a connection error, when using Google Messages.

“We’re aware of this issue and are working with our carrier partners to get it fixed as soon as possible,” a Google spokesperson said in an email to CNET.

A spokesperson for Samsung did not immediately respond to a request for comment.

Several Reddit posts point to issues accessing messaging for people who have purchased new phones like Samsung’s Galaxy S26 or Galaxy Z Fold. The problem may also be affecting people who used Samsung’s Smart Switch feature, according to an expert from Google’s help community on the Google Messages subreddit.

Workarounds for solving the...

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