Some businesses expect to hire more workers thanks to AI, not sack them
- Box finds 2 in 3 ITDMs expect headcount to grow over the next three years as AI evolves
- New roles – like agent operators and automation specialists – will emerge
- Nearly all ITDMs admit stronger governance would help
New research from Box has claimed two in three (65%) UK IT decision-makers expect overall headcount to grow over the next three years, not shrink.
In fact, only 14% believe headcount will decrease, with the consensus generally pointing toward AI creating new jobs, not replacing human workers.
This shift in narrative comes at an important point for AI, as it evolves from experimentation to actual deployment.
AI is creating new roles, not eliminating them altogether
Box now believes we're entering the era of the 'agentic enterprise' where AI agents are embedded into everyday workflows and have organizion-wide knowledge and context, but even as they become more sophisticated and capable, the impacts on...
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