'Sidewalk surveillance': Illinois residents accuse delivery robots of capturing biometric data without…
- Two new Chicago lawsuits claim unauthorized biometric data collections
- In these cases, the biometrics are face and body scans
- Coco Robotics and Serve Robotics have denied the allegations
The backlash to what's perceived as surveillance technology continues, with two Chicago residents taking robot delivery companies to court over the alleged collection of biometric data while dropping off food and groceries.
As the Associated Press reports, the two men bringing the cases claim that robots from Coco Robotics and Serve Robotics turned up — via DoorDash and Uber Eats respectively — even though robot delivery hadn't been requested in the app.
The key allegation is that when these individuals were unlocking the robot cargo bay to get their orders, their hands and faces were scanned via camera and LiDAR technology, without explicit prior permission. If true, that would put Coco and Serve in breach of the Illinois Biometric Information Privacy Act...
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