Should India approach AI-led productivity differently?

By Sajeev Viswanathan, Founder & CEO, New Street Tech

AI is becoming a bigger part of how businesses operate. With 87% of enterprises actively using AI solutions and the country’s AI skill penetration reported at 2.5 times the global average, adoption is growing quickly. Yet India’s situation is different from ageing economies facing labour shortages. With a large young workforce and deep expertise across services and knowledge industries, we need to think beyond automation and focus on how AI can expand the contribution of people across the economy.

This calls for a different way of thinking about AI-led productivity. Instead of viewing AI primarily as a substitute for human labour, India can use it to multiply human capability. This is the thinking behind JAI, or Janata-AI, India’s Human-AI Collaboration Framework. Its central principle is that AI must multiply the value of people, not minimise the need for them. JAI...

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