Should AI write your marketing emails? Where to automate and where to step in

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Your email platform can now write a newsletter and pick the moment it lands in someone’s inbox. If you're a marketer running campaigns with a thin team and a thinner budget, that can feel like a lifeline. You're in good company, too, with 40% of marketers naming expanded AI use among their top three email priorities for 2026.

But the flip side of that is your subscribers are using AI too, mostly to decide whether your email deserves their attention. Surveys suggest that 40% of US consumers may trust a retailer's emails less if they knew AI had written them. That’s why we wanted to talk about where AI earns its place in an email workflow, where it needs strong oversight, and where it just immediately backfires.

How does AI assist with writing emails?

AI in email falls into one of two camps. Generative models write and rewrite copy from...

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