Shadow AI: the risk isn’t the tool, it’s the data
Somewhere in your organization right now, someone is pasting a customer email into an AI assistant to draft a faster reply. Someone else is uploading a spreadsheet to get a summary before a meeting. Neither of them is trying to create risk. They’re trying to get their work done, and AI helps them do it.
That’s the reality of unapproved AI. It’s also why the-most common response, finding and blocking every unsanctioned AI tool, rarely solves the problem it sets out to solve. The tool is only the channel. The risk is the data that flows through it.
What is shadow AI?
Shadow AI is the use of AI tools, models, or features inside an organization without the knowledge, approval, or oversight of IT and security teams. It includes generative AI chatbots accessed through personal accounts, AI features switched on inside SaaS applications, browser extensions with built-in AI assistants, and...
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