Shadow AI is creeping in to healthcare - leaders need to recognize the risk before it’s too late

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Given the pressure that NHS doctors are under, it’s no surprise that many trusts are turning to AI for help. On the whole, this is a good thing.

AI tools can play a valuable role in managing workflows, automating documentation, coordinating care rotas and streamlining communications.

However, the pace of AI development, and generative AI in particular, has accelerated dramatically.

As a result, governance frameworks are failing to keep pace with frontline demand and healthcare practitioners have begun to use tools that have not been authorized by their organisation.

This is causing problems at all levels - particularly when those tools are used to support clinical decision-making.

AI in the shadows

“Shadow AI” is a term commonly used to describe the unauthorized use of AI within organizations. While the phenomenon exists across all industries, it has been growing rapidly in healthcare. One recent US survey revealed that 17% of healthcare...

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