Shadow AI is actually the symptom: here's how to treat the cause

New reports on real-world AI deployments seem to be being published almost daily, but there's one clear message which seems to span them all – shadow AI is a major problem.

The use of unapproved or unauthorized tools by workers is a common theme regardless of business size, sector or geography, and it often stems back to one or two reasons – employers are either being too prescriptive about permitted AI tools and are giving workers a narrow window of unsuitable tools to experiment with, or they lack any clear strategy altogether.

These reports have already detailed the risks in great depth, but to summarize, using consumer-grade versions of AI apps puts sensitive and confidential workplace data at risk, be it leaks or secondary exfiltration via model training. Hence why companies invest in enterprise-grade versions with additional safeguards.

Shadow AI is a symptom of a bigger problem

Too commonly, employers...

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