ServiceNow Introduces AI Passport to Strengthen Enterprise AI Governance

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ServiceNow has introduced AI Passport, a new solution designed to verify and enforce AI agents’ authorised permissions at runtime, alongside expanded governance capabilities to help enterprises deploy AI securely and responsibly.

AI Passport provides a cryptographically signed credential that verifies the actions AI agents and Model Context Protocol (MCP) servers are permitted to perform throughout multi-agent workflows. Grounded in enterprise policies, approvals and business context, it enables organisations to restrict unauthorised actions, revoke access and maintain auditable records of AI-driven decisions.

The solution supports ServiceNow’s Super Intelligence Control Tower, which brings AI discovery, governance, security and cost-to-value measurement together on a unified platform. It can identify unapproved AI agents, map access permissions, monitor agent behaviour and enforce graduated responses, including restricting or terminating agent activity when required.

“Enterprises need confidence that every AI agent is operating within its authorised scope,” said Jon Sigler, Executive Vice President and General Manager, AI...

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