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ServiceNow announces AI Passport - bringing authorization, business context and a kill switch together

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ServiceNow has today announced AI Passport, a new capability within its (newly renamed) Super Intelligence Control Tower that ties an agent’s level of authority to the business context in which it operates. The aim is to give enterprises a verifiable record of what an agent is allowed to do, with controls that can restrict or stop it when it moves beyond those boundaries (a soft kill switch).

The AI passport continues a theme that I highlighted during my Knowledge 2026 coverage - that winning on governance and trust could give ServiceNow a much more integral role in how enterprises carry out work and how it is perceived by buyers. It’s also worth nothing that this announcement, Passport brings it closer to what identity providers do, including partner Okta.

Historically, much of ServiceNow’s value has come from sitting across other enterprise platforms, connecting systems and structuring work between them. Its agentic...

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'What appears to be a simple scam message is often the visible end of a much larger transnational cybercriminal operation': Microsoft leads global takedown of phishing network which sent over a billion messages

* Microsoft helped dismantle a cybercrime marketplace that sold phishing tools, accounts, and scam infrastructure * Platforms CoGUI and Iron Man enabled large-scale phishing campaigns targeting organizations worldwide * The operation drove over a billion phishing messages before domains and thousands of accounts were seized Late last year, Microsoft set out to investigate