Scammers pose as airline customer support to help with your complaints and then steal your credit card info
- Check Point warns scammers spoof airline customer support on social media to steal payment data
- Hundreds of fake accounts created daily, luring frustrated passengers into private chats or forms
- Campaign active since 2024; mirrors earlier fake support scams seen during crypto wallet fraud
Scammers are now posing as customer support for airlines, tricking already frustrated customers into sharing payment details and possibly losing money, too.
People who have had poor experiences flying would often vent their frustration on social media, be it X, Facebook, Instagram, or any other platform. They would tag the company and demand help, or at least an explanation. However, according to new research from security experts Check Point, the airline’s social media department is not the only one monitoring these complaints - hackers do it, too.
Not only are they monitoring the channels, they are actively preparing to hop in and talk to the customers.
Years-old...
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