TECH NEWS

Salesforce launches AIforce to harness agentic architecture

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Dive Brief:

  • Salesforce unveiled a connective layer for its agentic enterprise architecture Tuesday at Dreamforce 2026. AIforce, an interface layer, brings the company’s Data 360, Customer 360 and Agentforce foundation to “any AI interface,” according to a press release. AIforce also lets enterprises build custom user interfaces to surface desired insights in their productivity platform of choice.
  • The CRM company is combining model intelligence with Salesforce data context to create a system that works with core enterprise platforms, CEO and Chair Marc Benioff said in the press release.
  • “These four layers — data, apps and semantics, agents, and interface — that is what we want to transform right now,” Benioff said Tuesday during the company’s Dreamforce keynote.

Dive Insight:

Salesforce’s new interface layer builds on its agentic investments as the company continues to pursue enterprise spend.

Global AI spendis projected to hit $2.59 trillion this year as enterprises...

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