Salesforce is selling the AI future harder than it is delivering it
TL;DR
Salesforce has closed 29,000 Agentforce deals and reports $800 million in ARR, but its stock is down 30 per cent in 2026 amid the SaaSpocalypse selloff. Showcase demos from Williams-Sonoma, UChicago Medicine, and SharkNinja turned out to be works in progress rather than live deployments.
Salesforce has a problem that no amount of marketing can fix. The company has built its entire narrative around Agentforce, its AI agent platform, and the numbers look impressive on paper: 29,000 deals closed, $800 million in annual recurring revenue, and a roadmap that promises to replace entire categories of human work. But Wall Street is not buying it, and the gap between what Salesforce shows on stage and what customers actually use keeps getting wider.
The stock tells the story. Salesforce shares fell nearly 21 per cent in 2025 and have dropped another 30 per cent so far in 2026. The decline tracks...
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