TECH NEWS

Salesforce AI agent platform hasn't delivered meaningful growth two years after launch, customers report finds

Agentforce is now worth around $1.2 billion annually, and climbing
Customers aren't so sure about their data readiness and agentic maturity
Many AI projects could be cancelled as users experiment with use cases

Even though Salesforce says its Agentforce business has reached a staggering $1.2 billion in annual recurring revenue, a new report has revealed that partners aren't actually seeing that same surge in revenue.

While the company may be bringing in plenty of revenue from pilots and trials, it seems that customers are yet to see the meaningful results they were hoping for, holding them back from large-scale deployments.

A new TD Cowen report (via The Register) backs this up, uncovering customer dissatisfaction, particularly around data readiness and agent maturity.

Agentforce isn't delivering... yet

According to the survey, 11% of partners hadn't see much immediate interest, with more than half (56%) anticipating upcoming interest but acknowledging that customers...

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The County Prosecutors Who Became ICE Informants

This story was produced in partnership with Injustice Watch, a nonprofit newsroom in Chicago focused on the court system. Rolando Perez Samayoa had come to the US in 2023 seeking safety. Fleeing violence in Mexico, he’d first planned to make a life in Alabama but had been told that

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Greenworks’ MaximusZ electric riding mower has five motors and a few compromises

The current EV market is flush with variety. I’ve driven single-motor economy-minded machines, dual-motor EVs with all-wheel drive, tri-motor vehicles that dial up the performance stakes, and even wild quad-motor performance cars, like the Rimac Nevera. But this is the first time I’ve ever driven a five-motor EV,

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Defining the MVC: Recover faster from cyberattacks by restoring what matters most

Most organizations in UK and across Europe don’t struggle to recover from cyberattacks such as ransomware because they lack backups. They struggle because they try to restore everything at once. VP for UK&I at Cohesity. In the aftermath of a major cyber incident, the instinct is to

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Microsoft Teams administrators finally get the option to block external bots from meetings

* Microsoft used to tell you when a bot was in the lobby, now you can automatically block it * Watch out, because legitimate add-ons like AI assistants could end up being blocked * More protections are coming to Teams soon, too Microsoft is rolling out an important new security policy for Teams,

Agentforce isn't delivering... yet

Read more

The County Prosecutors Who Became ICE Informants

Greenworks’ MaximusZ electric riding mower has five motors and a few compromises

Defining the MVC: Recover faster from cyberattacks by restoring what matters most

Microsoft Teams administrators finally get the option to block external bots from meetings