Rich Becker, Acting RVP India & Strategic Customer Engagement Director, APAC, Kong

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Speaker in this video:
Rich Becker, Acting RVP India & Strategic Customer Engagement Director, APAC, Kong

Topic: Monetisation and FinOps in the AI Era

Key Highlights:
[1] We have largely solved the LLM problem; the real challenge now is AI connectivity.

[2] Agents don’t fail at reasoning. They fail at connecting—and organizations fail at securing and governing those connections.

[3] Every customer interaction in the agentic world will require multiple agents, APIs, models, and data sources working together in real time.

[4] Auditors no longer want to see just the outcome—they want visibility into the APIs, governance controls, and lifecycle behind every transaction.

[5] The next phase of enterprise AI is not about bigger models or smarter agents—it is about creating an AI connectivity layer that securely governs how agents, APIs, applications, and data interact at scale.

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Panel Discussion: From IT Housekeeping to Boardroom Priority – Why BFSI CIOs Rebuilt Asset Visibility

Panellist in this video: + Venkatraman Krishnamoorthy, Senior Director Sales – India & MEA, Freshworks (Moderator) + Hitesh Sachdev, Head – Innovation, ICICI Bank + Gaurav Chaudhri, CTO, IndusInd General Insurance + Rupesh Mehta, Senior Vice President – IT, Tata AIA Life Insurance Key Highlights: [1] Venkatraman Krishnamoorthy, Senior Director Sales – India & MEA, Freshworks: ♦ Asset visibility