Responsible Innovation in the Age of AI: Skills and Accountability
By Sachin Grover, Vice President- Head of GenAI Initiatives at NIIT Ltd.
Artificial Intelligence has moved from experimentation to everyday use, shaping decisions, workflows, and outcomes in real time. As adoption accelerates, a fundamental question is emerging: is the workforce prepared to evolve alongside it?
Readiness now goes beyond technical familiarity, and it is not a single destination. It unfolds in stages, AI Literacy – understanding what AI is and what it can do; AI Fluency – being able to work with AI tools confidently in day-to-day tasks; AI Proficiency- applying AI to solve complex, domain-specific problems with sound judgment, AI infused automation and building agents (even a non-tech person can build and provision to some extent); and AI Maturity which is leading, governing, and designing AI-driven workflows with accountability.
Most organisations today have employees clustered at the Literacy and Fluency ends of this spectrum, while the demands of an...
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