Responsible AI in fintech: Balancing innovation with trust, risk, and compliance

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By Amit Chandel, Co-Founder and Chief Technology Officer, Olyv

A loan offer appears on a mobile screen exactly when funds are needed. A suspicious transaction is flagged within milliseconds of an unusual attempt. A repayment reminder arrives at a time aligned with an individual’s earning cycle. Behind these seamless interactions lies a sophisticated, real-time AI layer that has transitioned from a competitive advantage to the core operating infrastructure of modern fintech.

When the focus shifts entirely to scaling the AI layer for higher performance, governance and accountability tend to become second-class citizens, deprioritised in sprint cycles, deferred to a later phase, or treated as a compliance formality rather than a core engineering concern. To build a durable financial ecosystem, we must move beyond the “black box” and institutionalise transparency into our technical architecture.

From “features” to financial infrastructure

AI today drives the critical path of financial services. It is no...

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