Radisson Hotel Group, Accenture Launch AI-Powered Hotel Discovery App In ChatGPT

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Radisson Hotel Group has launched a hotel discovery app in ChatGPT in collaboration with Accenture, helping travelers to search for hotels, compare options using live rates and availability, and complete bookings through the company's website. The app is available on ChatGPT and supports searches across more than 1,000 hotels in over 100 countries.

Users can enter conversational prompts, such as searching for hotels in a particular city or properties with specific amenities. The app returns hotel options with live inventory, pricing, amenities, location information, and map-based results before directing users to the Radisson Hotels website to complete the reservation.

Booking Channel

This reflects a broader shift in how travel companies are adapting to AI-based search and planning. Instead of relying only on websites or search engines, hotel brands are beginning to make their inventory available through conversational AI platforms.

According to Accenture's Consumer Pulse Research, 87% of travelers said they...

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