PwC survey of 49,000 workers finds most are falling behind on AI skills
Nearly two-thirds of workers have used AI at work in the past year. Yet fewer say they can get the training they need, PwC found in its 2026 Global Workforce Hopes and Fears Survey. The firm surveyed 49,364 workers across 48 countries and regions in May and June. It published the results on Tuesday.
In all, 64% of workers had used AI at work in the past 12 months, up 10 points on last year. The share using generative AI every day rose from 14% to 22%. But only 51% said they could access the learning and development resources they need, down from 59%.
Four groups of workers
PwC splits the workforce into four groups. “Front-runners” (14%) have scarce skills and strong AI abilities. “AI insurgents” (18%) have less scarce skills but use AI to do more. “Indispensables” (11%) have scarce skills but are not far along with AI.
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