ProHance Names Gaurav Bembey Global Head Of Account Management
ProHance has appointed Gaurav Bembey as vice president and global head of account management as the AI-led productivity platform expands its enterprise presence globally. Bembey will lead the company’s account management function, with a focus on customer retention, expansion, and account-specific growth strategies.
Bembey will work with ProHance’s sales organization to develop growth strategies for key customers and strengthen relationships across its global customer base. He will also oversee the account management function as the company seeks to increase its contribution to revenue.
Bembey brings 22 years of experience across SaaS, e-commerce, banking and financial services, and global operations. He has held senior roles at Birdeye, Adobe, and Tata Consultancy Services.
According to ProHance, Bembey has focused on building scalable customer engagement models that move account management from a reactive approach to a proactive one. The company said these models have contributed to 20% to 35% improvements in gross retention.
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